Category: Vegan
Rating: 7.6
Website: https://greenpapaya-plantbased.com/
Green Papaya Plant Based offers a unique and tranquil atmosphere while offering a decent experience in all the other ways. They were definitely one of our most memorable restaurants to visit but not for the reasons you may think! We go more into detail on this in the review so lets get started! Not in the mood to read? Check out the video review below!
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Food: The best description for the food here is they have taken food that is pretty standard and put a unique twist on it. They have burgers and pizzas but all of them have something different about them. For example, their pizza can be gluten free upon request which is a nice touch. Different doesn’t mean better though. We were mixed about the food in general. Some people liked it and appreciated that there were things on the more healthier side. Others were a bit disappointed on the taste. And many people were in the middle. The food section of our video review reveals more of our thoughts individually. The summary is that it is standard food with a unique spin on the popular dishes. It should be noted that at the time of the review, the restaurant had a promotion going on where you get 1 free latte for ordering an entree which was very nice! We recommend checking with them to see if they happen to have that promotion going on when you visit if you are a latte person
Atmosphere: We all agreed that this was their strongest category. The restaurant is green and generally plant themed which is fitting for a plant based restaurant. Fake plants are hanging from the ceiling and seating is a mix of booths and tables. 1 big bonus that they have is that the booths can actually be moved around. This by default makes it easier to accommodate a big group like us if needed. The place is also very quiet with laid back music playing in the background. All of this created an atmosphere that we greatly enjoyed!
Customer Service: This is the most interesting category for this restaurant in a way. Our food was brought out via an AI robot which caught most of us off guard. If you would like to see what the robot looks like, check out our video review below.
Unfortunately the robot did not make for a smoother experience. We were not told that a bot would be brining our food out so the 1st time it came, we literally didn’t even notice it. On top of this, it kept getting our orders mixed up which lead to the human staff having to come and pick up the slack. The robot was also a conduit for a number spills involving the sauces that it was carrying to be wasted on the floor and even some of us. You are likely seeing a common theme.
The robot was quite literally at the center of all of the problems we encountered. That’s a shame because the staff themselves are SUPER cool and nice. They even offer the veggie outers that were affected by the sauce spills free lattes to make up for this. For these reason, we fill that the customer service would actually be perfect if the robot was taken out of the equation altogether.
Price: The prices in themselves were fine. Some of us did have an issue with the portions though. We felt that for what we paid, we should have gotten a little more food. There’s not much more to say here other then a slight increase in the portions would go a long way here
Overall we had quite the different experience with Green Papaya Plant Based. The alluring thing about it is the atmosphere. Even though we had some hiccups that were elaborated on in the review, we don’t feel they are beyond fixing. It does feel great to have another plant based restaurant in Uptown Dallas!
